Ship's Articles
Every voyage needs a charter. Before we embark on your digital transformation, we must define the rules of the sea.
Our Terms & Conditions ensure that both our crew and your organization are protected during complex platform migrations. Are you ready to navigate these guidelines together?
Operational Safety & Liability
We've spent 12 years perfecting our migration protocols. At Nautilysphere, we prioritize the integrity of your data above all else. However, IT migrations are complex maritime operations.
- Scope of Engagement: Our services are limited to the specific cloud or platform migration targets outlined in your Statement of Work (SOW).
- Data Redundancy: Client maintains ultimate responsibility for off-site backups prior to migration commencement. We won't start the engines without a safety net.
- Liability Cap: To the extent permitted by law in the Cayman Islands, our liability is capped at the total fees paid for the specific phase of the project causing the claim.
Basically, we're in this boat together. We promise expert navigation, and we ask for your full cooperation in maintaining a safe environment. Clear enough?
Service Uptime
We strive for 99.9% availability during transitions. Maintenance windows are always communicated 48 hours in advance.
Jurisdiction
These articles are governed by the laws of the Cayman Islands. Any disputes shall be resolved in Grand Cayman courts.
Payment Terms
Invoices are payable within 14 days. Late payments may result in a temporary anchoring of migration activities.
Confidentiality
Your data stays your data. We adhere strictly to non-disclosure agreements across our entire crew and subcontractors.